AVON’s failed SAP implementation.

AVON incorporates a new management order system for its processes but shut it down after employees found it difficult to use and it disrupted operations.SAP refuses to take full blame for this pointing out the fact that their software is “woking perfectly as designed despite any issues with implementing it”

http://www.forbes.com/sites/benkepes/2013/12/17/avons-failed-sap-implementation-a-perfect-example-of-enterprise-it-revolution/

1. Do you think an enterprise software is efficient or ” working perfectly as designed”  if the end user cannot use it?

2.If enterpise software is going to keep up with the way the world is moving, do you think it will get easier to use or will it get more detailed and complicated to use

3. Are people less patient with technology more now than they were in past years?