Cong Xuan Ngo

Major: BBA MIS
Graduation: May 2020


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Software Development Internship, Tapp Network

Feb 2019 – May 2019

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1. About Tapp Network

  • A fast-growing, mission-driven marketing and technology company
    • Mission: Leverage technology and digital marketing to educate audiences, foster healthy brand engagement, and promote positive behavior change.
    • Products: marketing & digital solutions, websites and applications that help streamline and integrate business processes, increase sales and the bottom lines, and build brand awareness and market positioning
  • Locations: Wilmington DE & St. Petersburg, FL

2. Internship positions

I worked as a Software Developer in the first half of my internship and a Project Manager in the second half of my internship. I collaborated and reported directly to Tapp CTO.

At the beginning of my internship, I had to get used to Tapp’s technology tools and coding framework such as Laravel, Node.js, Jenkins, GitHub, etc and had to perform QA testing, document APIs, and develop new features for our web applications by using JavaScript, HTML, & CSS.

As I familiarized myself more with our software, the DevOps Team, and our applications, I got promoted to become a project manager when we won a contract with a new client and developed a project planning & sprint planning for that entire project since then. (will mention that project down below)

Working in the fast-paced, entrepreneurial business like Tapp for 20 hours a week while taking 18-credit classes was very fun! I have a lot of opportunities to interact with external customers, learn new technologies, develop my coding and PM skills, and especially become an expert in the product that we made.

3. Key projects

Contract Builder Web App

  • Overview: Created a web application to generate contracts quickly by filling out simple entry fields in the existing templates. This app allows users to create contract templates and client lists, send contracts to clients within the app, and keep track of the contract status (seen, win, lose, etc)
  • Skills: Agile, Sprint Planning, Requirement Gathering, User Stories Development, Data Schema, and Workflow Diagram

Learning Management Systems

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  • Overview: Developed an LMS (Learning Management Systems) application for pharmaceutical companies to train their current employees and onboard new employees. The application includes both the admin and the user portals with several educational modules such as quizzes, assignments, badges systems and notification features.
  • Skills: Laravel, GitHub, HTML, CSS, JavaScript, Project Management, Sprint Planning

Ad Hoc Tasks

Several Opportunities to Grow My Skills

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  • Overview: It is common to wear multiple hats in a fast-paced, entrepreneurial company like Tapp and this applies to everyone, including interns. Besides key projects, I sometimes had to perform QA testing, conduct research about tech tools, markets, and competitors, document APIs, create SOWs and contracts, and build comparison analysis for other side projects.
  • Skills: Research, QA testing, business acumen, critical and big-picture thinking.


Professional Achievements

    • Research project Spring 2019

    • AIS committee chairFall 2017, Spring 2018

    • Fox IT Career FairFall 2017, Fall 2018, Fall 2019

    • Other Career FairSpring 2017, Fall 2017, Spring 2018, Fall 2018

    • IBIT small group meeting with industrySpring 2017, Fall 2017, Spring 2018, Spring 2018, Fall 2018, Fall 2018, Spring 2019, Spring 2019

    • IBIT/CDI Challenge or ConferenceFall 2016, Fall 2017, Spring 2018, Fall 2018

    • National AIS CompetitionSpring 2018

    • Advance to finals of AIS NationalsSpring 2018

    • Fox IT AwardsSpring 2017, Spring 2018, Spring 2019

    • AIS professional development workshopSpring 2017, Spring 2018

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