Hongxuan Ji
Heavy ERP customization no longer in vogue, experts and customers agree
ERP customization has been seen as a crucial part of ERP, especially for large companies, customized ERP can meet complex and various business requirements. However, this article examines the disadvantage of customization. Generally, customization is pricy, complicated and unique designs often need heavy budget to support. Secondly, heavy customization might lead to loss of identity. Some common business culture and characters are disappeared during customization. Thirdly, customization is difficult to maintain and manage because of distinctive designs. Also, the article discusses the method that how to cope with customization, such as using vendor services to manage customization and building emergency plans.
Questions:
1). Do you agree with the article that customization is no more in trend, and configuration is replacing customization?
2). What factors must be customized when developing ERP?
3). Which industry do you think really needs customization, which not?