MIS4596 CAPSTONE COURSE

ATMs Get a Cloud Update

 

NCR, the leader in ATM technology, introduced new atmsoftware that will allow ATMs to use the cloud in order to improve security and lower costs.  About 75% of ATMs run Windows XP, which Microsoft suspended support for in April 2014.  The new cloud software will allow machines to be updated remotely instead of the manual uploads required with Windows XP.  NCR claims that this will allow banks to service machines twice as fast as before.

 

Do you think that NCR was late to implement this technology since Windows XP was no longer supported?

 

What other disruptive technologies do you think could be implemented into ATMs?

 

One Response to ATMs Get a Cloud Update

  • I feel that it was important for them to take the time to ensure that this cloud based solution was fully functional without flaw before they introduced it. If they introduced it, changing the way that the ATM machine works, and have it not be successful, it would have been very costly. Not to mention the ramifications of customer dissatisfaction if they couldn’t perform transactions via ATM. Although, they could have been a little faster introducing this software considering security issues since it has been over a year since Microsoft stopped supporting XP.

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