MIS4596 CAPSTONE COURSE

Andre Hartman

The Importance of a Good Organizational Structure

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A good organizational structure allows an organization to thrive in many ways. Having a good organizational structure, allows the company to identify additional talent needed to take on any additional projects and to meet project deadlines. Since a good organizational structure ensures that the right people are in the right places, it allows for the company to be more efficient and put its best foot forward. Roles and job descriptions are clearly defined, which eliminates confusion as well as redundancy. This helps for goals to be achieved and helps with job coordination. Having a chain of command in place, allows for information to be passed more efficiently. These are some of the many benefits of having a good organization structure.

What other advantages do organizations reap from having a good organizational structure? Are there any disadvantages?

http://smallbusiness.chron.com/importance-good-organizational-structure-3792.html

3 Ways CRM Improves Your Business Processes

CRM in word tag cloud

According to CIO.com, the three ways CRM improves business processes are:

  1. The CRM System As a Smart File Cabinet – CRM systems make sure everyone in the organization is aware of the customer’s relationship history. The customer’s information is collected and organized.
  1. The CRM System for Collaboration and Coordination – CRM enables collaboration and coordination among various departments, which leads to better account management.
  1. The CRM System as Task Master and Process Drive – CRM adds tighter linkage with other systems and business processes, which increases the business’s efficiency.

What are the advantages of knowing the customer’s relationship history? What are the disadvantages?

http://www.cio.com/article/2381249/customer-relationship-management/3-ways-crm-improves-your-business-processes.html

Death By PowerPoint

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According to Forbes.com, the six ways to avoid “Death By PowerPoint” are:

  1. Mix up your media
  2. Send content ahead of time
  3. Intersperse content with discussion, group exercises, and reflection time
  4. Give handouts
  5. Use eye catching software
  6. Use props

These six steps are crucial for delivering a successful PowerPoint presentation because it addresses all styles of learning and promotes audience engagement. Most people retain information better when they are actively engaged rather than just listening to someone relay information. The two items that never cross my mind when it comes to delivering PowerPoint presentations are send content ahead of time and giving handouts. From the article, I learned that it is important to send content ahead of time because it allows people to come prepared to discuss your content and ask questions rather than listen to your presentation. I also learned that handouts are important because people love knowing they don’t have to take full notes and can simple listen. Do you think sending content ahead of time makes your PowerPoint presentation pointless or enhances it? Do handouts lead to information overload?

http://www.forbes.com/sites/work-in-progress/2014/11/14/six-ways-to-avoid-death-by-powerpoint/

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