Earlier this week someone posted an article about why CIOs can’t sell enterprise collaboration tools and today I saw an article where IT leaders gave tips on how to drive enterprise collaboration and ensure its success. The IT leaders said the most common reason for CIOs having difficulty with enterprise collaboration is that they pursue solutions to problems that don’t exist.
Some of the tips given in the article included getting insight from employees and making sure they are invested in the selection process. They also said to CIOs should look for collaboration tools that require little training it will generally be adopted faster by more employees. Some IT leaders said gamification was the key to adoption because it provides incentives for employees to use the new collaboration tools. Other IT leaders said they use “the art of seduction” by creating collaborative tools that the user clearly sees as superior to previous tools or practices. Therefore, there is no need to drive adoption because users are already willing to adopt to a better solution.
Which tip do you think is most important in driving enterprise collaboration? In your internship or work experience, how have IT leaders tried to drive enterprise collaboration? Did it work?